Acceptable Usage Policy (AUP)

NOTE: Portal User is notified by an alert email of any violation of the below Acceptable Use Policy (AUP). In case of any violation, the Portal User login would immediately be suspended/blocked until a satisfied and valid explanation is received from the Portal User for such an act, otherwise, such User would be blocked from all the services and any/all service Agreements/paid subscription-plans in between Cloud Source HRM and the Portal User. And, Portal access would be canceled by refunding the remaining account balance. * See the “Refund Policy” section below of this AUP for the details of the refund process.

* Cloud Source HRM reserves the right to block a subscription (even though there is no violation of the terms given below) that caused/may cause damage to the reputation of the product, without any prior notice. Cloud Source HRM is also entitled to modify the existing or add new terms at any time without any prior notice.

AUP – Terms

* We only charge our customer(s) for the services of the mass-mailing mechanisms including its robust email engines. The recruiting database that we provide our customer(s) with is a bonus service and we are not accountable for its effectiveness. Though it is a bonus service, we always make it sure that this database is active, powerful, and periodically maintained one to meet all the needs of our customer base. This database do largely benefit most of our customers recruiting needs eliminating the necessity for them to upload and maintain their own mailing lists.

* Every new customer has our shared-database (which is non-chargeable, shared and free) to start with and continue to deploy their recruiting stuff to it even though such customer does not have own mailing-lists/contact-lists. It is customer’s responsibility to keep acquiring contacts legitimately with a DOUBLE-OPTIN policy (all the info and related URLS are supplied within the portal) following all the guidelines of CAN-SPAM ACT. Once the customer creates a new contact-list, such customer will be supplied with an URL respective to that list which the customer can use in his campaigns requesting his network of contacts to get subscribed to such contact-list. Its customer’s responsibility to deploy/publicize these URLs requesting subscription from his network of contacts, externally to the portal i.e. the customer should contact his network of contacts with opt-in requests with the help of supplied URLs for a related contact-lists using his own email accounts, email clients and email servers externally to the portal. Of course, the customer can use portal’s inbuilt mechanism to import contacts into his contact-lists by sending opt-in request emails using the portal’s email engines but we are not responsible for its effectiveness as these email engines which we allotted to our customers exclusively to send opt-in requests are not chargeable being offered as bonus/free service to all our customers along their paid account. And these email servers are highly vulnerable to black-listing, we are not responsible for the effectiveness of the subscription of the contacts into your contact lists if you use these email servers to deploy your option requests.

* Cloud Source HRM services/login IDs must not be shared or retailed with third parties, either with individuals or companies.

* Irrelevant or improper content should not be sent/distributed to the portal inbuilt recruiting contacts, such an act would result in massive removals/ un-subscriptions from the members of Cloud Source HRM Recruiting Network which would cost huge loss of the data for Cloud Source HRM and a bad reputation in the professional front.

* Portal User should only use the portal to distribute either a requirement or a valid Bench-candidate/hot-list that belongs to the USA staffing and recruiting industry only. Portal user should not distribute a requirement/hotlist that is somewhat not related to the USA staffing and recruiting industry. Distributing in-house requirements such as _x001C_”Wanted Office-Boys”_x001D_, _x001C_”Wanted Receptionists”_x001D_, _x001C_”Wanted Recruiters”_x001D_ etc. is not at all acceptable. Portal User should not distribute the requirements that are closed way back in the past and dummy/fake requirements. And also, distributing a requirement repeatedly in a short span of a time is not at all acceptable. Using the portal to promote your business by distributing cover/promo etc. letters is not allowed.

* Whenever distributing a particular requirement to the skill-wise segregated contact lists, Portal User should be extra careful in selecting a matched contact list based on required skills of the requirement i.e. Portal User should distribute a “Java Developer” requirement to either “REQUIREMENT-LIST” or “Java Developers”/any other Java related contact lists only but not to an irrelevant contact list i.e a “Java Developer” requirement should not be distributed to “.NET Developers” contact list.

* A bench-candidate list/hot-list should only be delivered to the “HOT-LIST” contact list only, it should not be delivered to the “REQUIREMENT-LISTS”.

* A requirement list should only be delivered to the “REQUIREMENT-LIST” or any other “skill-wise segregated contact list” that matches the required skill set of that particular requirement. A requirement should not be delivered to the “HOT-LIST” contact list.

* If we receive any SPM/Abusive complaints for the messages that you send to your own contact lists using the portal mechanism, we reserve the right to suspend/block your account without any prior notice and we may ask you a valid explanation and necessary action from your side to stop these complaints. In order to avoid such situations, you should make it sure that you do not send any Unsolicited emails to your own contact lists that are imported into the portal, you should make it sure that all the contacts of your own contact lists must be willing to receive your content and you should acquire these contacts with a double opt-in subscription process from your side before you import such contacts into the portal. And, you must handle or forward to us any/all removal requests that you receive for the messages you send out from the portal, any failure in doing so results in a suspension/blockage of your account without any prior notice.

* Illegal/porn/abusive etc. content should not be sent from the portal.

* Each and every eMail that passes through Cloud Source HRM eMail engine is automatically scanned by system BOTs/content filters, and a regular and detailed log is stored for a thorough troubleshooting/investigation if a problem or complaint arises from the eMail recipient.

* Removal-requests that the Portal User receives must be attended by the the Portal User only showing professional respect towards such recipient/list-member who sent that request. Portal User should not keep sending messages to the list-contacts who have already requested removal from that particular list. All removal requests should be entertained with utmost professional respect and responsibility.

* You can only send the messages/distributions using an email address that belongs to your company working eMail domain only, which you registered with us.

* If any recipient of a message that was distributed from the Cloud Source HRM portal complains against the such message, the Portal User account responsible for such message will be suspended/blocked if such complaint is believed valid/genuine.